StartPane Privacy Policy
This is a placeholder policy designed to be comprehensive. Replace bracketed sections with your actual practices and legal counsel-approved language.
This Privacy Policy explains how StartPane ("we", "us") collects, uses, shares, and protects information when you visit our website or use our services (the "Service").
1. Who we are
Company name: StartPane (placeholder legal entity)
Contact: support@startpane.com
Address: [Company address]
2. What we collect
2.1 Information you provide
- Account data: name, email, authentication credentials (stored securely), billing status.
- Support communications: messages, attachments, and diagnostics you choose to share.
2.2 Information collected automatically
- Device and usage: approximate location (if you provide it), browser type, pages viewed, and basic diagnostic events.
- Cookies / local storage: used for core functionality and preferences. See our Cookie Policy.
2.3 Third-party integrations
If you connect third-party services (e.g., email, calendars, music), we may process tokens and data from those providers. Replace this section with the exact list of integrations you support.
3. How we use information
- Provide the Service: authentication, personalization, core features.
- Security: preventing abuse, fraud detection, rate limiting.
- Support: troubleshoot issues and respond to requests.
- Product improvement: understand how features perform (only where permitted by your cookie choices).
- Billing: process payments, prevent chargebacks, manage subscriptions.
4. Legal bases (GDPR/UK GDPR placeholder)
- Contract: to provide the Service.
- Legitimate interests: improve and secure the Service (balanced against your rights).
- Consent: where required (analytics/marketing cookies).
- Legal obligation: tax, accounting, compliance.
5. Sharing and disclosure
We may share information with:
- Service providers: hosting, analytics, email delivery, payment processors (e.g., Stripe). Provide your actual subprocessor list here.
- Legal: if required by law or to protect rights/safety.
- Business transfers: merger, acquisition, or asset sale (with notice where required).
6. International transfers
If we transfer personal data across borders, we use appropriate safeguards (e.g., Standard Contractual Clauses). Replace with your actual mechanisms.
7. Data retention
We retain data only as long as needed for the purposes described, unless a longer retention period is required by law. Add specific retention periods where possible.
8. Security
We use administrative, technical, and physical safeguards designed to protect your data. No system is 100% secure; however, we continuously improve our security posture.
9. Your rights
- Access / correction / deletion: request a copy of your data or delete your account.
- Portability: request an export in a commonly used format.
- Objection / restriction: depending on your jurisdiction.
- Withdraw consent: for cookies/marketing where applicable.
To exercise rights, email support@startpane.com. We may need to verify your identity.
10. Children
The Service is not intended for children under [13/16] (depending on your jurisdiction). If you believe a child has provided personal data, contact us.
11. Changes
We may update this policy. We’ll update the “Last updated” date and provide additional notice where required.